Your menu. Their WhatsApp. Zero commission.
Customers order in the app they already have. You keep the ±27.5% the delivery apps take — and every customer’s name, number and next order stays yours.
The honest comparison
Three ways to take orders online
And what each one really costs you.
Commission figure based on typical third-party delivery terms; actual rates vary. WhatsApp is a trademark of Meta Platforms, Inc. — FoodChat is independent and not affiliated with or endorsed by WhatsApp or Meta.
How it works
Three steps, one chat — no app for anyone to download.
1 · Scan & order
Customer scans a table QR or taps your WhatsApp link — menu with photos, choices like “fried or grilled?”, one-tap upsell, pays by PayFast card or chooses cash.
2 · Kitchen prints & dispatches
The order lands on your Order Station as a ticket. When the food's packed, one tap on Ready summons your driver — no phone calls, no shouting.
3 · Your driver delivers
Address, map pin and tip on the driver's phone. “On my way” and “Delivered” update the customer automatically — the last 30 seconds stay yours.
See what you'd keep
Move the sliders to match your restaurant.
Based on the ±27.5% commission the apps charge, minus a small own-driver cost. Estimate only.
Everything you need, one system
Built into every store — nothing extra to buy, nothing to bolt on.
Online payments
PayFast card, Instant EFT & SnapScan — or cash at the door. Money settles to your own account.
Stamp-card loyalty
The customer's number IS the card. Auto-stamps on orders, walk-in QR at the counter, rewards that redeem themselves.
Driver pay, automated
Commission calculated to the cent nightly. Tips collected online go 100% to the driver — happier drivers, better service.
Google-rating engine
Every happy delivery ends with a one-tap review request that opens straight into the star box. Your profile grows on autopilot.
Marketing bursts
Send tonight's special to every opted-in customer. Reach and cost shown before you send; a PIN guards the button like a card machine.
Nightly recon
Orders, cash vs card, driver pay, stamps, broadcasts — reconciled and on the manager's WhatsApp every night.
SARS-safe receipts
Customer receipts by default so your POS stays the official invoice — switchable if the app is your channel of record.
Menu that sells
Photos, size & sauce choices, and a one-tap upsell that lifts every order — you don't just save commission, you sell more. Drinks and sides are pure margin.
Every order builds your customer list. Not theirs.
Delivery apps keep your customers. FoodChat hands them straight to you — automatically, every time.
You own the list
Every order — names, numbers, history — lands in your own database. Pay the delivery apps up to 27.5% and you never even see your customer list.
Walk-ins count too
Quick QR scan at the till. No app needed. Walk-ins join the same customer list as online orders.
Your own marketing channel
Send a special straight to real customers on WhatsApp. A small per-message fee, spent only on people who already know you.
Reviews on autopilot
Happy customers get nudged to leave a Google review. Unhappy ones come to you first — quietly.
This isn't an ordering system. It's your customer database, marketing engine, and reputation manager.
Loyalty that runs itself
No app, no plastic card. Every order — and every walk-in who scans the counter QR — is enrolled automatically and starts earning stamps. The card fills on its own, and a full one offers its reward on the next visit, so there's always a reason to come back. Each customer is opted in for specials and saved to your list — turning one-off buyers into regulars who return more often, and repeat business you own rather than rent from the apps.
Built by people who already run 90+ brands
90+ brands developed on the Franchise in a Box platform · FASA member 2012
Ordering in the app everyone already has
No app to download. No commission. Ever.
Your customers order in WhatsApp — the messenger nearly everyone already has open — so more of them finish the order, and your specials get read, not buried. You pay one flat monthly fee that settles into your own account. No per-order cut, no surprises.
Simple sign-up
R590/month · no setup fee
Your first month is paid when you apply and covers your full setup, including the WhatsApp and PayFast approvals (these take a little time on their side, so you’re usually live in about 10 days). Cancel with 2 months’ notice. Counter device optional at R4,600.
WhatsApp is a trademark of Meta Platforms, Inc. FoodChat is an independent product that uses the official WhatsApp Business Platform (Cloud API) and is not affiliated with, endorsed by, or sponsored by WhatsApp or Meta.
See it on your own phone in 2 minutes
Tap below and place a demo order - menu, payment, kitchen, driver, the lot.